Frequently asked questions


  • 1. Placing an order

    Add the products you like to your cart. After adding all the products you are interested in, you need to go to "Cart" and fill in your details.

    • Enter your details and contacts
    • Choose a shipping method
    • Choose a payment method
    • By clicking on the "Place an order" button you confirm the placing of the order

    Your order will be automatically confirmed after payment has been made. An email will be sent to the specified email address with order details.

    Items will be shipped using the shipping method you selected.

  • 2. Can I view the products in your physical store?

    At the moment, this option is not available. We will let you know when the opportunity arises.

  • 3. Do I have to create an account?

    Creating an account is optional. However, the existing account helps to place an order faster and more conveniently. Customers also receive additional bonuses and discounts.

  • 4. How will I receive my order?

    Your order will be delivered to selected shipping method.

  • 5. How long does it take to process an order?

    We do our best to ensure that orders reach you as soon as possible. As a rule, order processing takes no more than one business day. If the order is placed in the morning, it will be shipped on the same day.